<My complaint to Maxis>
It is really disappointing that Maxis did not process my case in a prompt action. I visited Maxis Centre XXX and called Maxis Customer Service for a couple of times from Wednesday until today but my problem is still not resolved at this moment.
1st case:
14Dec2011, about 9am, Maxis Centre XXX Consultant informed me that the line ownership will be updated within 5 hours.
Result: No update until now
2nd case:
14Dec2011, about 6pm, Maxis 1300820120 Consultant informed me that the line ownership will be updated within minimum 5 hours and maximum 24 hours.
Result: No update until now
3rd case:
15Dec2011, about 11am, Maxis 1300820120 Consultant informed me that she will keep a file on my case and the case reference number will be sent to me within an hour.
Result: No case reference number is received until now
Kindly support on this issue as soon as possible. Your prompt action is highly appreciated.
(Don't know what should I do anymore......Maxis, your service is so "GOOD"!)
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